Current status: everything is fully operational
October 2023
- June 18th (closed) - background checks were offline after a vendor system datetime change; however, this is now fixed for all
September 2023
-- no outages --
August 2023
-- no outages --
July 2023
-- no outages --
June 2023
- June 15th (closed) - with infra deployment, agreement workflows were slowing down and causing user error; this is now resolved
May 2023
-- no outages --
April 2023
-- no outages --
March 2023
-- no outages --
February 2023
-- no outages --
January 2023
-- no outages --
December 2022
-- no outages --
November 2022
-- no outages --
October 2022
-- no outages --
September 2022
-- no outages --
August 2022
-- no outages --
July 2022
-- no outages --
June 2022
-- no outages --
May 2022
-- no outages --
April 2022
-- no outages --
March 2022
-- no outages --
February 2022
-- no outages --
January 2022
-- no outages --
December 2021
- Dec 8th 2021 (closed) - agreement link email auto-population stopped functioning causing an email validation block for three hours: fully resolved
- Dec 7th 2021 (closed) - during a new version push, the agreement dashboard for organization admins lost "organization view" for an hour: fully resolved
November 2021
-- no outages --
October 2021
-- no outages --
October 2021
-- no outages --
September 2021
-- no outages --
August 2021
- August 15th 2021 (closed) - during scheduled maintenance, agreement templates were temporarily unavailable: fully resolved
July 2021
- July 9th 2021 (closed) - the third-party integration service we use, Zapier, had sent messages delayed by a few hours to destination third-party systems: fully resolved (details)
June 2021
-- no outages --
May 2021
-- no outages --
April 2021
-- no outages --
March 2021
-- no outages --
February 2021
- Feb 1st 2021 (closed) - new email registrations (for non-SSO accounts) were temporarily unavailable for 20 minutes as we updated our Google Cloud Identity integration: fully resolved
January 2021
-- no outages --